A Simplified Debt Recovery System
When it comes to debt collection, we understand that no two customer accounts are alike. That’s why Rocket Receivables is designed to allow you to tailor your debt recovery strategy to your particular situation. Our solution puts you in control with an easy-to-use, two-stage process. Most accounts will start with Stage One: Fixed-Fee Collections (our letter service). For accounts delinquent more than 120 days, you can immediately launch Stage Two: Contingency Collections. No matter where you start, you can feel confident knowing that cash flow is just a few steps away.
Stage One: Fixed-Fee Collections
Get ready for launch!
It’s quick and easy to sign up. Once you’re signed-up, simply upload your customer list and begin your countdown to cash flow. With your data uploaded to the Rocket Receivables system, it’s time to launch.
The countdown begins…
We have crafted a series of professional letters – the first series is a first-party reminder addressed from you. We’ll then send up to three third-party follow-up letters that explain the critical need to resolve the account. Postage and return envelopes included.
Now you’re in orbit!
The letters have been sent and your customers have payment options. The payments received for your Stage One: Fixed Fee Collections service go right into your account and you keep 100% of the recovered funds! We even include an automatic “Thank You” letter when a payment is received.
Letters (Fixed-Fee Collections)
- 4 letters (1 first party & 3 third party)
- Thank you letter
- Postage and return envelope
- Dispute resolution
- Unmatched compliance and cyber/data security
- You keep 100% of recovered amount
- Payments go directly to you
- Easy to use Online Portal
- 24/7 online access
- Diplomatic approach
- Scheduled contact (set it and forget it)
- NCOA database screening
- Debt validation
More Out-of-this-World Features
Fixed-fee collections have never been so easy, accessible, or streamlined until now, and it was done to meet your business needs. You can now concentrate on running your business and put the Rocket Receivables features to work to eliminate your accounts receivable issues.
24/7 Online Account Access
With Rocket Receivables, you’ll have easy 24/7 access to your business accounts through our Online Client Portal. You can decide when to start, stop, or suspend collections with the touch of a button as well as view the status of your accounts – from daily reports to fully archived records.
One Fixed Fee
With Rocket Receivables Stage One: Fixed Fee Collections, one fixed fee really means one fixed fee. We won’t surprise you with “hidden” costs for postage or National Change of Address (“NCOA”) processing. And, if any of your accounts move into Stage Two: Contingency Collections, you won’t pay extra for services like skip-tracing or credit bureau reporting where permitted.
You’re in Control
Management of your accounts is in your hands with Rocket Receivables. If you approve a partial payment from a debtor, you can edit their account to suspend or stop further communications. You can reduce the balance of a debtor account. Rocket Receivables automates your debt recovery process but keeps you in the pilot’s seat every step of the way.
Entering Accounts to Recover
You can add account information by manually inputting information into the Online Client Portal or add numerous accounts in a few moments by uploading a file.
You will stay on top of the status of your past-due accounts with automated email notifications. You choose how often you want to be notified with progress updates.
Your Rocket Receivables control panel offers access to a variety of reporting. The Enhanced Performance Report, for example, tells you the average age of accounts submitted, the recovery and response rates, and the cost to collect.
Rocket Receivables boasts a very intuitive interface, but when you need extra support, our training library gives you quick video clips on topics such as: how to enter an account, how to update a payment, and how to generate a report.
There may be times when the online training isn’t convenient or it’s not the right time to contact your Rocket Receivables representative. No problem. The Support Center allows you to make an online request for assistance. Our support representatives will respond within 24 business hours.
Data Security & Compliance Expertise
Powered by TSI, one of America’s largest private collection agencies, Rocket Receivables adheres to the highest standards in Data Security and Compliance. We’ve made significant investments to protect our clients and consumers, including cutting-edge cyber security management, leading-industry certifications, and comprehensive compliance protocols.
Stage Two: Contingency Collections
Veering off course? If you have an account that’s more than 120 days past due, or you’ve completed Stage One and still haven’t received payment, you might be ready for Rocket Receivables Stage Two.
Contingency Collections – an extra boost when you need it!
When you’re faced with accounts delinquent by more than 120 days, you have the option to launch Stage Two: Contingency Collections. Your mission control team will seamlessly step-in to help recover the remaining debt by using a combination of letters, calls, negotiation, and legal action where appropriate and approved by counsel. There’s no additional fee for moving to this stage, and when the payment comes in, we’ll split the recovered funds with you 50/50.
If we can’t collect your money, you don’t owe us anything.
Collection (Contingency Collections)
- Automated compliance controls
- CallMiner Eureka Technology (scans for abusive language, mini Miranda, etc…)
- Proprietary scoring algorithm to maximize collections
- Free bankruptcy screening
- NCOA database screening
- Recently deceased screening
- Ability to change amount we can negotiate
- Use of TSI’s Attorney Network when necessary
- Asset Investigation
- Commercial and personal debts
- Credit bureau reporting
Where to now?
What you’ll love more than these Rocket Receivables features is our Pricing & Guarantee.